Support Request Form

 

 

For a prompt reply, please provide your Name, Email, hosting Account Username, Account Password and the Affected Domain when requesting for support

 

* Email response generally within 12 hours during normal business hours, 24 hours after business hours.

Name
 
Email
 
Account Username
 
Account Password
 
Affected Domain
 
Message
 
 (For prompt response, please be specific with your support request. If any files or scripts are involved, please provide exact file name/script name)

 

IMPORTANT: We provide support for all hosting and account-related issues. We do not support the development and/or implementation of third party scripts and applications. New scripts and applications are developed each day and it is simply impossible for us to keep track of all of them. 

While we do allow the implementation of scripts and applications on our servers, there are some restrictions. PHP Safemode is enabled on all servers for security purposes and cannot be disabled. Scripts and applications that put a severe strain on server resources (i.e. Yahoo/DMOZ expired domain search scripts) are also not allowed.

 

 

 

 

 

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